Foreword
The present legal notice is applicable to your browsing on thepropertylab.lu website. The consultation of thepropertylab.lu website and its use are subject to the unconditional respect and acceptance of all the terms, conditions and disclaimers contained in the following conditions. By using this site, you expressly and without limitation accept all the terms, conditions and disclaimers mentioned on our Legal & Privacy page.
Contact details
Thepropertylab.lu website is the property of The Property Lab.
The Property Lab is a Company with a capital of x euros, whose registered office is located at 30, Route de Bettembourg L-3333 Hellange.
The Property Lab is the publisher of the Site of which Frédéric RUSSELLO is the publication director in his capacity as Managing Director of the company. For any question relating to our legal notices and/or concerning our personal data protection policy, please contact :
Frédéric RUSSELLO – DPO (Data Protection Officer)
By post: The Property Lab – Frédéric RUSSELLO 30, Route de Bettembourg L-3333 Hellange
By e-mail: info [at] @thepropertylab.lu
Fixed telephone: (+352) 26 36 88 55
Thepropertylab.lu website is hosted by :
OVH SAS – Head office : 2, rue Kellermann – 59100 Roubaix – France.
Site created by 2S-it
Head office :
83 rue de la libération
L-5969 Itzig
contact [at] @2s-it.lu
RCS B218534
Access to thepropertylab.lu website as well as the use of its content is subject to the terms of use described below. The fact of accessing and browsing the Site constitutes your unreserved acceptance of the following details described below.
Warranties and liabilities
The Property Lab makes every effort to ensure that the information accessible via the Site is accurate and up to date. However, The Property Lab does not guarantee in any way that this information is accurate, complete and up to date. The Property Lab makes no warranty, express or implied, concerning all or part of the Site. The Property Lab cannot be held liable for any direct or indirect damage, whatever the cause, origin, nature or consequence, arising from the consultation or use of the Site. In particular, The Property Lab declines all liability in the event of interruption or inaccessibility of the Site, the occurrence of bugs, or any damage resulting from fraudulent acts by Third Parties (such as intrusion) from the Site.
The Property Lab implements means designed to ensure the security of personal information that may be collected on the Site (when you fill in our contact form for example). The Property Lab cannot be held responsible for the risks linked to the operation of the Internet and draws your attention to the existence of possible risks in terms of confidentiality of data transiting via this network.
Modification of the legal notices
The Property Lab informs you that these terms and conditions may be modified at any time. These modifications are published online and are deemed to be accepted without reservation when you access the Site after they have been put online. We recommend that you consult this page regularly.
Online data protection
The Property Lab attaches great importance to the respect and protection of your privacy and data.
We are committed to offering products and services of the highest quality. We value our existing and potential customers highly and therefore seek to protect your personal data as best we can.
The Property Lab’s Online Data Protection Policy explains how The Property Lab collects, processes and protects your personal data when :
‘ you visit our website
‘ you use our contact form
as required by the data protection laws in force in the countries in which we operate and in particular the European General Regulation on Data Protection (Regulation 2016/679, known as the GDR). This Policy applies to our website thepropertylab.lu and our social networks.
We have implemented an internal data protection programme, which includes :
A: Reinforcing internal rules to ensure that we do not use your personal data in any context other than that in which you have entrusted it to us. Under no circumstances will your information be sold or simply passed on to a Third Party.
B: The appointment of a data manager, in charge of protecting the data of our clients, service providers and prospects. This person is Mr Frédéric RUSSELLO. To contact him, please refer to the section “How to contact The Property Lab for any question relating to confidentiality”.
C: The implementation of appropriate technical and organisational measures to apply the principles of data protection.
Who is responsible for the processing of your personal data?
Thepropertylab.lu website and the company’s social networks are operated exclusively by The Property Lab. The Property Lab does not under any circumstances communicate your information to partner companies in accordance with the guarantees set out in our Policy.
All marketing communications (newsletter, mailings for example) are sent directly to you by The Property Lab.
Information concerning a candidate for a position, which reaches us via our contact form, our social networks or by post, remains absolutely confidential and is destroyed if the profile is not suitable or if the position is not vacant. If you have any questions about our legal notice and/or our data protection policy, please contact us:
Frédéric RUSSELLO – DPO (Data Protection Officer)
By post: The Property Lab S.A. – Frédéric RUSSELLO 30, Route de Bettembourg L-3333 Hellange
By e-mail: info [at] @thepropertylab.lu
Fixed telephone: (+352) 26 36 88 55
What personal data do we collect and how?
\ THE INFORMATION YOU PROVIDE DIRECTLY
Information collected online on our website or on other digital platforms and applications, for example when you fill in the Contact section of our website.
Important note : When we collect personal data through forms, including electronic forms, we indicate mandatory fields with asterisks. Please ensure that the personal data you submit, including any attachments, is correct/accurate and do not submit any content that is not expressly requested by a questionnaire or by any other means that we may use to collect data (such as commercial information, advertisements, creations, ideas or concepts).
\ INFORMATION ABOUT YOU THAT WE OBTAIN INDIRECTLY FROM YOU
Other information about you is collected indirectly when you visit thepropertylab.lu website. This information is necessary, on a technical level, for the proper functioning of thepropertylab.lu website, to improve your browsing experience or to enable The Property Lab to carry out analyses that will enable us to serve you better.
Technical information, such as IP address and cookies, related to your browsing on our websites, for the purposes of connection and identification of your country/city by geolocation ;
Information concerning your online profile and data relating to the use of the website (e.g. behavioural analysis via cookies and similar technologies, monitoring of your browsing on the website, registration of products placed in the shopping cart);
Personal data collected through media platforms and social networks (for example, when you follow The Property Lab’s accounts on these social networks, personal information that you have designated as public and which can be seen by everyone from your profile on these social networks).
Our website does not specifically target minors. However, if we inadvertently collect information from minors, the legal representative of the minor concerned may exercise the rights of the minor in his or her name and on behalf of the minor at any time (see below).
Why do we collect your personal data?
If you are an existing or potential customer of The Property Lab, we may use your personal information to :
– Enable you to browse our website;
– Enable you to obtain information about our services;
– Enable you to answer your questions sent via our contact form;
– To compile statistics on the performance of our website;
– Keep you informed of our news (product information, commercial actions, etc.), by sending you communications by e-mail, via social networks or by post;
– To enable us to better understand your preferences so that we can offer you an optimal visiting experience on our website.
How do we justify the processing of your personal data?
Our processing of your personal data is based on our obligation to comply with all applicable laws and regulations.
It is also based on the need to execute the contract of sale concluded with you, to provide you with the website, applications or any other online services that you have requested or, if required by law, on your consent.
We may also rely on our data of a legitimate nature to promote our concept, our services, to offer you uninterrupted after-sales services and high quality personalised treatment over the long term.
If you apply for a job, we process the personal data you provide us with in order to enable us to fill any vacancies and more specifically to determine whether we should sign an employment contract with you on the basis of our legitimate data to hire the most qualified human resources.
To whom may we communicate your personal data?
\ WITHIN THE COMPANY THE PROPERTY LAB
If you are an existing or potential customer of The Property Lab, only The Property Lab employees who work within the teams that need to hold your information will have access to your personal data;
If you are a candidate for a position, only Management will have access to your personal data.
\ OUTSIDE THE COMPANY THE PROPERTY LAB
Your personal data will not be communicated to Third Parties, except to service providers acting on behalf of The Property Lab, on the basis of your prior consent.
With regard to job applicants, please note that we reserve the right to work with external recruitment specialists, to whom we may share your CV during the recruitment process, to ensure a proper assessment of all candidates.
The Property Lab may also be obliged to transfer personal data to Third Parties if requested to do so by authorised authorities in accordance with applicable laws and regulations.
How long do we keep your personal data?
In addition to our commitment to providing high quality services, we consider that we must give you the right to personalised customer treatment and incomparable after-sales services, which may last for life for certain products/services. To this end, and to guarantee you such commitments, we may need to retain your personal data for as long as necessary to be able to provide such services.
We are always pleased to hear from candidates who apply to work with us. If your application submitted via our website is unsuccessful, we do not retain your data after we have given you a response to your application. If necessary, we may keep your data in our archives for the duration of the recruitment process.
Cookies managed by The Property Lab are kept for up to thirteen months.
The Property Lab respects the retention periods imposed by the laws and regulations in force. If your data is no longer required to provide a service or if you no longer wish to be included in our mailing list for newsletters or mailings, your data will be purely deleted in order to comply with our Policy and applicable regulations.
What are your rights?
A right of access and information:
You have the right to be informed in a concise, transparent, understandable and easily accessible manner of how your personal data is processed. You also have the right to obtain confirmation as to whether or not personal data concerning you are processed and, if so, to access and obtain a copy of such personal data.
A right of rectification :
you have the right to obtain the rectification of your personal data. You also have the right to request that your incomplete personal data be completed.
A right of deletion :
in certain cases, you have the right to obtain the deletion of your personal data.
A right to limit processing :
in certain cases, you have the right to obtain a limitation of the processing of your personal data.
A right to data portability :
you have the right to receive the personal data you have provided to The Property Lab in a structured, commonly used and machine-readable form, and you have the right to pass this data on to another data controller without The Property Lab obstructing this. This right only applies if the processing of your personal data is based on your consent or on the performance of a contract and is carried out using automated processes.
A right to object to the processing:
you have the right to oppose the processing of your personal data when this processing is based on the legitimate interest of The Property Lab. The Property Lab may, however, invoke compelling and legitimate reasons requiring further processing. You also have the right to object at any time to the processing of your personal data for commercial prospecting purposes.
To exercise the above-mentioned rights, please contact us using the channels indicated below and provide us with the following information: first name, surname, e-mail address or any other information necessary to confirm your identity and enable us to process your request (your postal address, for example).
Finally, you have the right to lodge a complaint with the competent supervisory authorities in the event of a breach of the data protection laws and regulations in force, in particular the RGPD, but also any other national or regional data protection laws that concern you.
What cookies do we use and how can you prevent this?
Cookies are pieces of information that a website can transfer to your browser and which are then stored on your computer system. For example, setting cookies enhances your online experience by allowing us to store your preferences.
To compile statistics and determine traffic volumes in order to improve the relevance and user-friendliness of the services offered to you;
Provide you with appropriate services and navigation by customizing your user interface;
We may also collect your IP address in an abbreviated, non-readable form that does not allow us to identify you.
You can disable the installation of cookies by configuring your browser to this effect.
Please be aware that restricting cookies may impact your user experience and may prevent you from using any part of our website.
What cookies do we use and how can you prevent this?
If you wish to configure your browser to disable the installation of cookies, you can follow the instructions below:
For Mozilla Firefox
select the Tools menu, then Options. Click on the Privacy link, locate the Cookies menu and select your preferred options.
For Microsoft Internet Explorer 6.0 and above
select the Tools menu, then Internet Options. Click on the Privacy tab and use the slider to select the desired level.
For Opera 6.0 and above
From the File menu, select Preferences, then click Privacy and select the desired options.
For Safari
From the Safari menu, select Preferences, then click on Security and select the desired options.
For Google Chrome
Select the Chrome menu, then select Settings and click Advanced Settings. In the Privacy section, choose Content settings, then in the Cookies section, you will be able to select your options.
How do I contact The Property Lab if I have a security question?
To exercise your rights, please send your request to :
Frédéric RUSSELLO – DPO (Data Protection Officer)
By post: The Property Lab S.A. – Frédéric RUSSELLO 30, Route de Bettembourg L-3333 Hellange
By e-mail: info [at] @thepropertylab.lu
Fixed telephone: (+352) 26 36 88 55
This data protection policy was updated on 15 April 2019. With regard to any changes that may be made to this Policy, we invite you to regularly consult the Legal Notice and Personal Data section of our website.
